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Conditions of Reservation and Sale


The order for a vehicle is personal and non-transferable for the customer who places the order, who undertakes to purchase the requested model as soon as it is notified of its availability by CONCESUR.
The vehicle order must be accompanied by the corresponding deposit, which shall not accrue any interest for the purchaser and which shall remain in favor of CONCESUR in the event that the order is cancelled by the applicant.
If the company CONCESUR could not have the requested model because its manufacture has ceased or because the Builder does not accept orders for such model, it shall be obliged to return the deposit delivered with the order, without the applicant being entitled to any compensation.
The data provided on the vehicle in brochures, catalogs, leaflets, etc., do not bind the Builder or the Builder, do not bind the Builder or the Company CONCESUR, but shall be considered merely indicative and informative.
The Company CONCESUR warns that the Builder, has reserved the right to make, at any time, any changes it deems appropriate in their models and even cease its manufacture.
Therefore, the order of the model, will always be subject to the existence of the same.

Vehicle delivery

As soon as it is in its possession, the Company CONCESUR shall notify the Customer of the availability of the vehicle, which must proceed to its withdrawal and payment, within 15 calendar days following its communication, otherwise losing the turn of delivery that may have corresponded to it. If, communicated for the second time the availability of the vehicle, the Customer refuses to make his withdrawal, 7 days after this second communication, it will be understood that he meets his request, leading to the loss of the amount paid as a deposit.
If there is no notice for the delivery of the vehicle in the six months following the date of the order, the Customer may claim in writing the cancellation of the same.
Such cancellation shall oblige CONCESUR to return the advance payment plus the amount of interest calculated at the rate of eight percent per annum.
Interest shall accrue from ninety days following the formalization of the order.
In the event that the person who proceeds to the withdrawal of the vehicle is not the person placing the order, the latter must be duly authorized by the former.

Used vehicle

When it is in the buyer's interest, CONCESUR shall endeavor to provide the necessary assistance by itself or through third parties, to place the used vehicle at the agreed fixed price, charging the same to the payment of the new vehicle requested, and the transfer of the same shall be considered binding for the owner of the used vehicle, at the fixed price. Any differences that may arise, in more or less, shall be for the account of the selling entity.
The appraisals made by CONCESUR on used vehicles, which are intended for the purchase of new vehicles, shall be valid for a period of 15 days, provided that there are no exceptional circumstances of use that do not undermine the condition of the vehicle on which the appraisal was based.


Any notifications to be made as a result of the order or sale of the vehicle shall be deemed to have been validly made when addressed to the address of the parties stated in the order, unless written notice to the contrary is given.


For any questions that may arise between CONCESUR and the Customer, the Courts and Tribunals of the domicile of CONCESUR shall have jurisdiction, expressly waiving any other jurisdiction that may correspond to the Customer.
"In accordance with the provisions of Organic Law 15/1999, of December 16, on the Protection of Personal Data, I give my consent for my data to be included in the files of CONCESUR S.A. and DAIMLER. S.A. and may be used to send me information about products and services of DAIMLER brands, as well as after-sales, financial, and insurance brokerage, and to be communicated to the DCE group companies for the purposes already indicated".
"I declare to be informed about the rights of access, rectification, cancellation and opposition that I may exercise in writing to CONCESUR, S.A. at the address autovía A-92, km, 5.5 - 41500 Alcalá de Guadaira (Sevilla) Sector calidad integral al cliente".