Mercedes Benz Warranty: assistance, coverage and extensions
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Your peace of mind is our responsibility. This is the maxim that we put in all products covered with our Mercedes Benz Warranty, an insurance that in the future nothing will prevent you from enjoying your car. No breakdown or manufacturing defect will be excluded from the full warranty and the extensions that we offer in Grupo Concesur as Mercedes Benz Official Service.
The warranty is the obligation we have in Mercedes Benz as a car manufacturer to ensure for a minimum of two years the good condition and conditions of use and operation of the same. Thus, any malfunction that our cars may suffer will be our responsibility, provided that the origin is a manufacturing defect.
Mercedes Benz Warranty: conditions and coverages
Since September 1, 2005, Mercedes Benz offers a two-year warranty for new passenger cars in Europe. Coverage begins the day you receive the vehicle or on the date of registration, in the case, for example, of buying a Mercedes 0 Km, and has no mileage limitation. With this Mercedes Benz warranty we take responsibility for any hidden defect resulting from a manufacturing problem.
You will also find a full warranty when buying a used Mercedes. Please note that all our used vehicles have been checked and verified with meticulous attention, so we offer a warranty with a minimum coverage period of 12 months throughout Europe.
The Mercedes warranty covers the repair of your vehicle without you having to pay for labor, parts or material used. On used vehicles, it has a limit of 100,000 kilometers, while on all new Mercedes it is fully covered regardless of the kilometers.
These are the terms and conditions of the Mercedes Benz warranty:
- We include all repair work carried out due to a manufacturing defect.
- We use original Mercedes Benz spare parts.
- Labor is included in the warranty.
- We offer a courtesy vehicle when performing repair work.
Mercedes warranty extension
Our Mercedes Benz warranty offers a coverage period of two years from the delivery of the vehicle or from the date of registration. But, what to do when this period expires? Can I extend the warranty of my Mercedes? So that you can continue to enjoy your car with total peace of mind, Mercedes Benz offers interesting options that will allow you to extend the term of coverage of the official warranty.
The Mercedes extended warranty must be contracted during the first 24 months from the date of registration. It is valid for new, Km 0 and used vehicles, and can be extended up to a maximum of ten years (from registration) and 200,000 kilometers. This will allow you to enjoy your Mercedes for longer with the peace of mind of being backed by a full official warranty.
The Mercedes warranty extension covers interventions due to breakdown or defect in mechanical, hydraulic, electrical or electronic elements. In addition, its contracting is very simple, since coverage is offered in scales of 3, 4 and 5 years. You choose when and how long you want to extend the warranty of your Mercedes Benz.
The Mercedes Benz Certified warranty
Buying a used Mercedes does not mean giving up a warranty with the best advantages. Within the Mercedes Certified division, we include cars serviced at Official Services, with certified mileage and two-year warranty. At Grupo Concesur, all our Mercedes Benz Certified cars are less than one year old and come with a minimum two-year warranty.
However, there is the possibility of extending the warranty coverage period thanks to the Mercedes Benz Certified Premium program. Through a convenient monthly fee, your car will have up to 4 years of warranty and 4 years of maintenance included. This will not only allow you to enjoy your used car with total peace of mind, but it is also a further demonstration of Mercedes' commitment to offer vehicles of the highest quality, fully serviced and covered by the best warranties.
Go to your nearest Mercedes Benz Concesur Official Dealer and let us advise you about the Mercedes warranty, its coverage and extension programs.