In accordance with the General Data Protection Regulation or Regulation (EU) 2016/679 (hereinafter "GDPR") and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter "LOPDyGDD") the following companies act jointly in the processing of your personal data (hereinafter "Correspondents"):
The common postal address for the Correspondents is Carretera Sevilla - Málaga, km 5.5, 41500 Alcalá de Guadaira (Seville). The contact telephone number is: 955 63 44 00
The representative for the protection of personal data of the Correspondents is Ignacio Fernandez with whom you can contact in case of need through the following e-mail address PROTECCIONDEDATOS@GRUPOCONCESUR.ES. If you wish to contact one of the correspondents in particular, you only have to indicate the identity of the company you wish to contact in the "subject" of the e-mail.
The companies identified above act as Joint Controllers for the processing of your Personal Data:
The Correspondents inform the USER/CUSTOMER that they will process his/her data for the following purposes:
In order to be able to offer you products and services according to your interests and to improve your user experience on our website, we will create a "marketing profile" based on the information provided. No automated decisions will be made based on this profile.
Likewise, in case of obtaining your express consent, the Correspondents will transfer your personal data to other companies of Grupo Concesur (which will be identified below), to CONCATSA CORREDURÍA DE SEGUROS, S.L. (hereinafter "CONCATSA"), to other companies of Grupo Daimler and/or the Mercedes Benz Official Network (which will be identified below), so that they may, in turn, send you advertising communications about their products and/or services that may be of interest to you.
The processing of your data is carried out by the Correspondents in accordance with the following legal bases established in the RGPD:
GDPR: 6.1.b) Processing necessary for the performance of a contract to which the Customer is a party or for the application at the Customer's request of pre-contractual measures.
RGPD: 6.1.f) Processing necessary for the satisfaction of legitimate interests pursued by the data controller. Specifically, the sending of advertising or promotional communications by the Correspondents will be based on legitimate interest, by application of the exception provided in Article 21.2 of the LSSI, when there is a prior contractual relationship with the Customer.
RGPD: 6.1.a) Express consent of the User / Customer for the processing of their data for one or more specific purposes. Specifically, it will be carried out in any case based on obtaining the consent of the User / Customer: (i) the sending of advertising or promotional communications when there is no prior contractual relationship with the User; (ii) the communication of User / Customer data to other companies of Grupo Concesur, CONCATSA, to other companies of Grupo Daimler and/or the Official Mercedes Benz Network (which are identified below); (iii) the processing of personal information to respond to queries, complaints and/or suggestions sent by the User or Customer, being considered for this purpose that such request implies an express consent of the interested party to the processing of his/her data to meet his/her request by the Correspondents.
The categories of personal data to be processed by the Correspondents are: name and surname, postal address, telephone, e-mail, those that could be provided in the context of a query, complaint or suggestion by the User or Customer, as well as data relating to the vehicle: such as the make, model of the vehicle, purchase interest, purchase estimate, combustion, financing, car to be delivered in exchange, condition of the vehicle.
In order to attend to your request in relation to the services offered on the Website, the User must fill in the data requested on the forms. The fields marked with an (*) are mandatory and their absence or incorrectness will prevent us from providing the requested services.
The Correspondents, in order to protect the data provided, will establish the technical and organizational measures it deems appropriate to prevent third parties from accessing them.
The data collected will be kept only for the time strictly necessary to serve the purpose(s) for which they were collected. Specifically:
The Correspondents shall not transfer data to third parties without first obtaining your consent, except for those necessary to comply with the legal or contractual obligations to which the Correspondents are subject at any given time due to their nature and activity, and/or to comply with the request made by the Users/Customers.
The Correspondents do not make international transfers of your personal data. If you have given your express consent, the Correspondents may transfer your data in order to provide you with commercial information about products or services and / or advertising on promotions or offers that may be of interest to you to:
□ I consent to the transfer of my data to the companies of the Daimler Group for the above-mentioned purpose.
□ I consent to the transfer of my data to CONCATSA for the purpose indicated above.
I consent to the transfer of my data to CONCATSA for the purpose indicated above. What are your rights when you provide us with your data?
In certain circumstances, Users/Customers may request the limitation or suppression of the processing of their data, in which case it will only be kept for the exercise or defense of claims by notifying via email to PROTECCIONDEDATOS@GRUPOCONCESUR.ES or by post to the Correspondents, at the following postal address: Carretera A-92 (KM 5.5) 41500 Alcalá de Guadaira, Seville (Spain).
Likewise, Users/Customers have the right to access and receive, in a structured, commonly used and machine-readable format, the personal data they have provided, and to transmit it to another responsible party. Likewise, they may rectify the data provided when they deem it necessary.
For your convenience, the Corresponsables offers you the possibility to exercise these rights by mail (to the address above) or by e-mail to PROTECCIONDEDATOS@GRUPOCONCESUR.ES indicating "ARCOLP Rights" in the subject line. If you wish to contact, in particular, one of the Corresponsables, you only have to indicate the identity of the company you wish to contact in the "subject" of the e-mail or in the addressee of the postal mail.
Similarly, the User/Customer may at any time revoke the consent given for the sending of commercial communications. The revocation of consent may be made by the means provided above or, in the case of commercial communication by electronic means, by accessing the link provided for this purpose at the bottom of each advertising mail sent to you. In the event that the commercial communication is carried out by telephone call, you may revoke your consent by expressly expressing it to your interlocutor.
In any case, we inform you that you may contact the competent authority on data protection (Spanish Data Protection Agency), when you consider that the rights that are recognized by the aforementioned regulations have been violated by the Correspondents.